SpongeG
May 23, 2007, 9:35 PM
Infrequent or unreliable transit service and a shortage of buses are the top criticisms of TransLink, according to an online panel of advisors set up by the regional transportation authority.
More than 1,800 volunteer advisors participated in the first on-line survey, and two-thirds had an overall favourable view of TransLink.
That ranged from a 74 per cent favourable rating in Vancouver to 61 per cent south of the Fraser, where complaints were the most frequent.
Poor service was the top complaint of critics and was mentioned by 43 per cent of respondents from the northeast sector and south of the Fraser, versus 23 per cent in Burnaby/New Westminster.
The TransLink Online Advisory Panel was launched last year at www.translinklistens.bc.ca.
Anyone can join and the system keeps panelists' identities confidential. Their anonymous comments go directly to TransLink managers.
The survey also sampled the panel's opinion on other issues affecting the region.
Housing and related social problems was the top concern of 22 per cent of respondents, followed closely by transportation at 21 per cent.
Transportation was the number one concern for residents south of the Fraser and in the northeast sector.
Health care came in third at 15 per cent, while the environment was fourth at 13 per cent.
Crime was fifth, followed by regional growth, poverty, taxation, education and jobs.
http://www.mapleridgenews.com/portals-code/list.cgi?paper=46&cat=23&id=989914&more=
More than 1,800 volunteer advisors participated in the first on-line survey, and two-thirds had an overall favourable view of TransLink.
That ranged from a 74 per cent favourable rating in Vancouver to 61 per cent south of the Fraser, where complaints were the most frequent.
Poor service was the top complaint of critics and was mentioned by 43 per cent of respondents from the northeast sector and south of the Fraser, versus 23 per cent in Burnaby/New Westminster.
The TransLink Online Advisory Panel was launched last year at www.translinklistens.bc.ca.
Anyone can join and the system keeps panelists' identities confidential. Their anonymous comments go directly to TransLink managers.
The survey also sampled the panel's opinion on other issues affecting the region.
Housing and related social problems was the top concern of 22 per cent of respondents, followed closely by transportation at 21 per cent.
Transportation was the number one concern for residents south of the Fraser and in the northeast sector.
Health care came in third at 15 per cent, while the environment was fourth at 13 per cent.
Crime was fifth, followed by regional growth, poverty, taxation, education and jobs.
http://www.mapleridgenews.com/portals-code/list.cgi?paper=46&cat=23&id=989914&more=