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M II A II R II K
Mar 17, 2011, 4:34 PM
Study Finds Access to Real-Time Mobile Information Could Raise the Status of Public Transit


Mar 16th, 2011

By Kadley Gosselin

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Read More: http://americancity.org/buzz/entry/2945/

PDF Report: http://latd.tv/Transit/Tech-For-Transit-Summary.pdf

In November 2010, Latitude Research and Next American City launched a study to investigate how new technologies and information access can improve transit and other life experiences; specifically, the study sought to uncover how cities, transportation providers and technology companies can work together to develop these information-based solutions and, ultimately, encourage adoption of more sustainable transit. The results of the study indicate that, while users value the freedom and control a car provides, mobile information solutions could replicate this sense of autonomy without needing to own a car—primarily by helping users to make informed, in-the-moment decisions about what’s available near them and the best ways to get around.

- “Real-time and personalized transit information has the ability to make public transit a more flexible, equitable, and enjoyable experience, thus minimizing the perceived experience gap between car ownership and other modes of transit typically thought less convenient or accessible by would-be users,” explains Marina Miloslavsky, study lead and Senior Research Analyst at Latitude. Study participants—18 regular car users who agreed to go car-free for one week—experienced unexpected benefits as a result of re-thinking their daily transit.

- Two-thirds reported that the car-free week exposed them to new things, and twice as many participants felt more integrated into their communities than had expected to before the study week, with the majority also citing health and money-saving reasons to reduce their reliance on driving.

- Participants were regular drivers, 24-51 years of age, living in the Boston and San Francisco metro areas who agreed to forego use of their cars for one week. Boston and San Francisco were chosen due to their dedication to improving transit through new and innovative technological initiatives, including open data solutions. “Oftentimes, we can’t envision new possibilities without undertaking something extreme,” says Miloslavsky, who specializes in deprivation as a study methodology.

Autonomy matters more than ownership, and it’s enabled by tech.

When it comes to transportation, users want an experience that offers them freedom. More than two-thirds of participants cited convenience, flexibility and control as the chief advantages of car usage—not comfort, status, or any other benefit inherent in vehicles themselves. Information received through apps or the mobile Web can help to replicate these “experience-based” benefits for users who travel without a car.

.....

If you ditch your car (at least some of the time), you gain a community.

Twice as many participants felt more integrated into their communities as a result of going car-free than had expected to. “This week I’ve really enjoyed walking along Market Street and discovering what a fantastic city I live in,” explains Mark V., a study participant from San Francisco. “I always knew it was a great place to live, but being forced to rely on public transportation only reinforced this.” In many cases, shared offline experiences such as riding the same bus or walking the same route every day prompted positive personal discoveries of new places and people as well as unexpected emotional connections.

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lawfin
Mar 17, 2011, 5:18 PM
^^They needed a study to say this. I have been saying and experiencing similar affects living in ChicAGO'S north side for years.

Interestingly...at a XMAS dinner at my cousins; who grew up in the city but now live in auto hell northwest suburbs.....I mentioned things such as bus-tracker; trip planner; metra on line app etc.....

Even they appreciated that it might be a game changer especially for buses.

seaskyfan
Mar 17, 2011, 5:40 PM
I'm a long-time bus rider but the local mobile app around here really has changed the experience for the better. Knowing where the bus is and an estimated time of when it's coming makes a huge difference. Also for me during rush hours I have a choice of local or express service on one route and local service on anther - seeing the actual anticipated arrival times makes it a lot easier to figure out the quickest way home (no more waiting for an express that is running late when it turns out the local would have gotten me home faster).

Our local app: http://www.onebusaway.org/

emathias
Mar 17, 2011, 8:55 PM
I'm a long-time bus rider but the local mobile app around here really has changed the experience for the better. Knowing where the bus is and an estimated time of when it's coming makes a huge difference. Also for me during rush hours I have a choice of local or express service on one route and local service on anther - seeing the actual anticipated arrival times makes it a lot easier to figure out the quickest way home (no more waiting for an express that is running late when it turns out the local would have gotten me home faster).

Our local app: http://www.onebusaway.org/

Here is Chicago is makes a huge difference for me, too. It used to be late at night if I couldn't see a bus I would take a cab. Now I at least check to see if the bus is close and take it if it is.

We have train (subway/L) arrival information now, too.

Chicago bus link:
http://www.ctabustracker.com/bustime/home.jsp

Chicago subway/L link:
http://www.transitchicago.com/traintracker/

And they both have separate pages for mobile devices, too:
Bus:
http://www.ctabustracker.com/bustime/wireless/html/home.jsp
Train:
http://www.transitchicago.com/mobile/traintracker.aspx

J. Will
Mar 18, 2011, 3:24 AM
The problem is I can see cities and transit agencies using this as an excuse not to improve service frequencies. There is no substitute for highly-frequent service.

Rizzo
Mar 18, 2011, 4:50 AM
It makes getting the bus or catching the train easier. Now if only the buses and trains were newer, cleaner, and faster.

jtk1519
Mar 18, 2011, 4:37 PM
I've been living car free in Dallas for going on 6 months now which has been fairly easy. I keep in my backpack one of the paper guides available for the individual bus routes. I have about 15-20 for all the bus routes and rail lines in my neck of of the woods and with them I can get around North Dallas, Addison and South Plano with ease.

But since getting an Android phone, downloading the available apps and using DART's mobile site, it has become MUCH easier. I'm also much more comfortable in different areas of the city that I'm not familiar with and don't know which lines run and where they pick up. It's made life much easier for me and I now find myself exploring parts of the city I have never been before.

M II A II R II K
Mar 28, 2011, 5:27 PM
It's Not What You Buy—It's Which Services You Use


Read More: http://americancity.org/buzz/entry/2952/

Moving from an era of hyper-consumption towards one more concerned with access and practicality, people are beginning to take pride in the services they choose, perhaps moreso than in the products they own—essentially, in access over ownership. "Indeed, for some people, proclaiming you are a 'Zipster' is as important and carries as much cachet as having the latest iPhone," writes Rachel Botsman, co-author of What's Mine is Yours: The Rise of Collaborative Consumption. People now have a desire to lead lifestyles that are "smart," "financially savvy," and "environmentally aware."

Today, individuals have not only a wide range of choices about how to locomote but options for personalizing the experience in some cases. (On average, participants used 5 different modes of transit during the car-free week.) When we go to purchase a vehicle, we relish the wide range of brands and models that we have to choose from—and many of us take pride in the option we ultimately settle on. Car-sharing services like Zipcar and RelayRides offer their users this freedom of choice too, but they offer it over and over, depending on how we might be feeling on any given day.

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J. Will
Mar 28, 2011, 10:54 PM
I wouldn't say in that cars are always more convenient. In Toronto if you're going to a particular store, bar, or restaurant, you can almost always get within a few hundred feet of it by public transit. If you are driving you might have to go several blocks away to find a place to park.

Swede
Mar 30, 2011, 7:31 AM
I'm a long-time bus rider but the local mobile app around here really has changed the experience for the better. Knowing where the bus is and an estimated time of when it's coming makes a huge difference. Also for me during rush hours I have a choice of local or express service on one route and local service on anther - seeing the actual anticipated arrival times makes it a lot easier to figure out the quickest way home (no more waiting for an express that is running late when it turns out the local would have gotten me home faster).

I've got at least 7 different paths for my commute using busses, subway and commuter rail (work at one minor hub, live at another). The current trip planner from the transit agency uses ONLY schedule data. What I need is one that uses real-time info or at least one that takes into account when lines are out of service. Yesterday it took me an extra hour to get home due to not having been given correct info about a power-outage on the subway, had they actually cared about spreading the correct info, I would have been maybe 10min late, not 50-60. At least I got a nice conversation about the need for information and the need for better cross-suburbia transit with a priest :)