Too few pilots, chaotic rosters. Why Hong Kong’s Cathay Pacific is cancelling flights and its vow that worst is over may be too optimistic
South China Morning Post
Excerpt
Jan 11, 2024
When Peggy Li’s uncle died on New Year’s Eve, the Dubai-based hospitality industry worker immediately booked a ticket to fly home to Hong Kong for the funeral.
She decided to fly with Cathay Pacific Airways, which she used regularly over the past three decades, as the schedule suited her needs and she preferred the extra legroom available in premium economy class.
But Li would now think twice before flying with Cathay again, she said. Seventy-two hours after she bought her ticket, the airline sent her a text message saying her flight to Hong Kong had been cancelled, just one of many the company axed this week.
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Too few pilots, roster chaos: behind Cathay Pacific’s flight cancellations