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Old Posted Aug 24, 2006, 1:14 PM
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FALLSVIEW FALLSVIEW is offline
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Join Date: Aug 2006
Location: Discover Niagara!
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GREAT WOLF LODGE NEWS


Quote:
Ripley Launches MICROS 9700 HMS with RFID at Great Wolf Lodge Indoor Waterpark Resort in Niagara Falls, Canada

MICROS Systems, Inc. (NASDAQ:MCRS) , a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that Ripley Entertainment, a global leader in the attractions industry and the owner of Great Wolf Lodge in Niagara Falls, Canada, went live with MICROS 9700 Hospitality Management System (HMS) supporting 27 MICROS workstations with integrated RFID readers, on June 28, 2006.
Ripley's has enhanced both the guest experience and the ease of system use for the staff with property-wide integrated RFID, which allows guests at the lodge to wear waterproof RFID wrist bands that facilitate payment at any MICROS POS workstation in the lodge's food and beverage and retail locations. This allows the guest to enjoy the fun and entertainment afforded by the 103,000 square foot indoor water complex without having to carry cash or other forms of payment. The days of wet money are over at Great Wolf Lodge Niagara Falls.

Ripley's also required a solution that offers more robust POS functionality such as currency conversion, multiple tax capabilities, and automated start-of-day and end-of-day processes. Because MICROS 9700 is an open solution, Ripley's was able to utilize existing legacy hardware which resulted in considerable cost savings.

"Before starting this project, our IT department developed an extensive list of requirements that outlined our vision for the guest experience," stated Joe Tenczar, Director, IT, Ripley Entertainment. "We were able to meet directly with MICROS R&D to discuss how best to leverage the flexibility of the MICROS 9700 system. Based upon our business needs and specs, MICROS seamlessly integrated the ability to utilize the RFID technology that is so critical to our business model. We've been very impressed with MICROS's technology, attention and dedication to this account."

"We are very pleased with the successes we've achieved with Ripley Entertainment," stated Jenny Kurdle, EVP, Leisure and Entertainment Business Unit. "We look forward to a strong and lasting partnership that leads to MICROS deployments at additional Ripley's locations in the future."

About Ripley Entertainment

Ripley Entertainment is a global leader in the attractions industry. Great Wolf Lodge Niagara Falls, Canada is owned by Ripley's Niagara Water Park Resort, L.P., a Jim Pattison Group company, through a license from Great Wolf Resorts, Inc. Great Wolf Lodge captures the adventure and the intrigue of the Northwoods with nature-inspired accommodations, multiple family-themed restaurants, an Aveda(R) concept spa, an arcade with more than 100 games and an interactive miniature golf course. Measuring 103,000 square feet, with 2.5 million liters of water, the indoor waterpark complex includes 13 waterslides, interactive pools, indoor and outdoor whirlpool spas, a giant wave pool, a winding lazy river, and a 12-level interactive water play fort with 4,000 liter tipping bucket. Worldwide, Ripley Entertainment has 53 attractions in 10 countries, including Ripley's Believe It or Not! museums, two world-class aquariums, Louis Tussauds Wax Museums, and Ripley's Moving Theaters. In 2006, Ripley's attractions are expected to welcome nearly 13 million visitors.


http://www.hotelresource.com/article23557.html
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