Baggage claim still looks like crap, and will continue to look like crap regardless of the finishes until they make it feel more spacious. Get rid of that damn drop ceiling and paint the air ducts/conduit that sit above.
I'm glad they understand it feels dated, but that isn't the big problem.
The upper levels look nice, though. What are the swooshes supposed to be? Draped fabric? Some kind of glass Chihuly knockoff?
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la forme d'une ville change plus vite, hélas! que le coeur d'un mortel...
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