[markbarbera]

The primary concern raised by the BIA was not curbside parking, but the impact on loading/unloading zones for the businesses. One would think that the city would have discussed this with the business owners and come up with a plan, but apparently not. This is what I mean by a lack of engagement between those planning the change and those primarily impacted by the change. The pilot sets the tone for the whole project, and if the pilot isn't implemented properly the whole project is in trouble.

For the record, the BIA is not responsible for the delay, public works is. Construction overlaps the initial implementation target date, so the pilot was pushed back to allow construction to be completed. Perhaps the city can take advantage of this delay and engage the business owners in this pilot project in the manner they should have when the pilot was first being drawn up.

By taking an proactive role to address business owners' concerns in the pilot phase, a lot of goodwill will be earned, which in turn will make further BRT/LRT implementation a much smoother process for everyone.