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Old Posted Nov 20, 2013, 9:55 AM
Xavyiy Xavyiy is offline
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Join Date: Oct 2013
Posts: 5
Hi Trantor!

About the forum: I added this anti-bot question a couple of days ago due to an incredibly high number of spam accounts (100+ per day..!!). The answer you have to type is "Paradise Sandbox" (without the quotes). I will change a little the question to make it more clear!

Quote:
Btw, where is the IMPORT button, to import .dae files??? The online tutorial tells me to drag and drop, but I get a negative mouse icon when I try to drag and drop .dae files. And worse, it´s not good to minimize a heavy program like that to drag and drop stuff. In fact, Paradise Sandbox FREEZES here 80% of the times I minimize it, even if its showing the Windows screen... it´s very weird. Its not REALLY frozen, just the image (like, its showing the windows screen, but I can´t click any icon, start menu, etc). By using ALT TAB I can return to the program.
Definitively I will add an Import button to the "File" menu for the next release (you are not the only one requesting it!).

If you get a negative mouse icon try to re-start Paradise. I have imported content more than... 500 times? and I never had any problem except one time that I was getting this negative mouse icon too, I guess due to something related to the internal Windows state, closing and reopening Paradise Sandbox did the trick for me.

About freezes: yeah, weird! It is normal that the viewport stops to render the 3d content when the focus is not on Paradise Sandbox (you can change this behaviour: http://paradise-sandbox.com/docs/Usi..._Sandbox/F.A.Q ), but other than this, freezers are not normal.

I bet Paradise Sandbox detects that some content have been updated and freezes due to generating the new thumbnails (you should see a message in the bottom bar when this happends), unfortunately that cannot be done in background. Despite I have never have problems with this (= it only happends when you add a new texture or modify it, etc, as expected), but maybe some antivirus software, or similar, is changing some asset files timestamp and that forces Paradise Sandbox to update its cache.

Quote:
Also, the tutorial talks about opening the Chalet Scene, but it is not available at my free test version. Please, make the tutorial considering the assets available at the free demo version.
If I didn't make any mistake when packaging the last public version, the Chalet Scene should be available in the free version.

Just open the 'Sample project' (http://grab.by/sbCo)and one of the scenes is 'Chalet' (http://grab.by/sbCi) , just double click on it.

Thanks for the feedback and feel free to make any suggestion, I really appreciate it!

Xavier

Last edited by Xavyiy; Nov 20, 2013 at 2:20 PM.
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