Quote:
Originally Posted by vid
I haven't been putting much effort into taking photos of Thunder Bay so I currently have no photos of this one, but:
I guess, not putting any facade on the building is cheaper? The ground floor is interesting but there's nothing at all going on above that, not even any form of exterior lighting.
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I stayed at that hotel for two nights back in July on our trip to Western Canada. It was the only nice hotel that had rooms available when we were in T-Bay but the service at it was terrible.
Really nice room, great beds and a beautiful view of Lake Superior. There was a thunderstorm one night and watching the lightning over the lake was amazing.
But there were some strange things about the service and facilities. The parking lot is far away from the hotel itself. There are two apartment or condo buildings (you can see them behind the building in the photo) that you have to walk around and then the parking lot is a ways beyond them. Not an issue when the weather is nice but wouldn't be pleasant during bad weather and cold.
There were signs in the hotel telling you the way to vending machines but no vending machines were actually there. There is a cafe off of the lobby that sells drinks and snacks but it only open during the day so you can't get any snack foods or drinks in the evening. We had a nice coffee machine in our room but no coffee. We asked at the lobby BOTH days we were there and they apologized but never actually gave us any coffee. For such a new big name hotel it's surprising that it doesn't have a pool. Luckily the city has a nice wading pool with spraying water right beside the hotel which my daughter loved. Not much to do for much of the year though at that site. The people working at the hotel seemed clueless in finding solutions to issues. Most of the people working there seemed to be new to Thunder Bay and Northern Ontario as the hotel had only been open for a month or two. Recent reviews seem to show improvement.
The funniest part was when we arrived at almost 11pm with a child who was obviously wanting to go to bed, the guy checking us in asked us if I wanted to make a dinner reservation for that evening! And I found out later that the hotel has 24 hour room service from the restaurant but wasn't told about it.