Quote:
Originally Posted by the Genral
I was reading reviews for Aloft and the Fairmont a few days ago and both generally got 4+ star ratings with the Aloft doing slightly better. There were negative reviews for both, the most scathing from a guy berating a guy working behind the desk at the Fairmont as being totally incompetent. Noise issues dominated the bad reviews for the Aloft. I did not see a flood of bad reviews for the Fairmont, perhaps you meant that as a pun masonh.
|
I don’t know what review source you are using but I have been using a mix of TripAdvisor, Yelp, and my friends reviews who have stayed there.
The most recent TripAdvisor review as of writing this talks about floors being closed off with fans everywhere. The reviewer also discusses the apparent cleanliness issues with the hotel and attaches some pictures. The majority of the recent reviews are negative with many other reviews praising everything but the service.
https://www.tripadvisor.com/Hotel_Re...tin_Texas.html
Yelp is basically the same, point in your service and other issues with the Fairmont and proceeding to bash the hotel for the most part.
I don’t really know if I should trust TripAdvisor or Yelp but I do trust my friends when they basically confirm that service is lax and the rooms are very weird. One of my friends told me that his A/C was so loud that he had trouble sleeping. I have heard that the pool area and the gold lounge are very nice though.
I will be in Austin Monday with family and will check out the Fairmont to see what the fuss is all about.