Quote:
Originally Posted by SpongeG
thats an interesting problem. You mention the bay to most people and they say what a crappy store with boring brands yada yada yada.
Yet if one can go to the downtown Vancouver store or the toronto eaton centre store you can mention how amazing they are. The downtown vancouver store is truly awesome, great brands, great looking, even pretty decent service. I can't speak to the eaton centre toronto store but from what i hear its great too.
So they are going to screw this whole thing up by dragging their feet. they need to shutter or get renovating stores asap, at least one store in every major city to get customers back and excited. I've been to their "flagship" in edmonton at southgate and its awful. The richmond store was renovated and its one of the nicer ones after the downtown one, and way nicer than most other locations, so they know what they are doing as far as renovating and getting some good things going in their stores but they aren\t doing anything. I really hate to see them screw it up.
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It would probably helped if HBC branded its renovated stores differently from the crappy ones. Similar to what IGA and Metro do in Quebec (maybe elsewhere too?) : IGA has IGA
extra stores and Metro has Metro
plus that they use for their better looking, better stocked grocery stores. If you go to one of those you know the service will be better too.
To differenciate their stores, I could imagine HBC using the "Hudson's Bay company" brand for their renovated, better looking stores and simply HBC for the other ones, for example.