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Originally Posted by cole world11
I've never flown Frontier but have read some scary reviews online. I'm not sure I will ever use their service but it will be nice to have the non-stop option to Philly once again. Having said that, what are y'all's thoughts on Frontier flying back into SAT?
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My roommate is actually a flight attendant for Frontier. A lot of the bad reviews come from misunderstanding or lack of research on the customers part. Customers ASSUMING they, Frontier, is like every other airline. Being an ultra low cost carrier, it's not going to be like AA or SWA. Prior to him working with Frontier, I flew on them twice and had no issues. They do their best not to cancel flights, even if it means flying 4 hours later. So their on-time performance isn't the best.
It's an a la carte airline. You pay for a cheap ticket, then pay for anything else you want such as soda, carry on luggage, etc. They do have a fare option that includes a free carry on and drink, I think....
Any who, I'm happy they're flying there. Whether they added any new non-stop destinations for SAT or not, it brings more options for flyers in and out of SAT.