Quote:
Originally Posted by manny_santos
When you worked at Starbucks, did you adhere to the 30-minute rule for coffee? I've heard a lot of locations don't, and that's why the coffee can taste "burnt". I rarely ever drink Starbucks coffee anymore for that reason.
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Of course we did, the three roasts that brew are on a 10 minute brew rotation. If we didn't adhere to that we'd be shot. Or fired. Starbucks corporate stores are incredibly strict with guidelines. Every location is slightly different when they stop the rotation however. At our location I'd usually stop when we'd hit the 10-15 customer an hour range, usually 2 hours before the store closed. It's then we would just leave the roast going. I was a shift supervisor and HATED wasting coffee.
I used to work for Tim Horton's too, but food wastage is a huge issue in these coffee chains. Both companies wouldn't let me take the extra food at the end of the night to a homeless shelter after work citing 'employee health and safety liabilities'.
So instead of throwing the food and coffee out at the end of the night, I'd divvy it up among my coworkers and let them take it home. I strongly believe it not to be theft when its being thrown in the trash anyways...