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Originally Posted by MolsonExport
^well, the badness of the commercial matches that of the product.
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I find Pizza Pizza franchises are very inconsistent with both product quality and service quality.
The worst one by far is at King's University College, operated by Aramark. Routinely the pizza has been sitting out for two hours and is dried out and cold. The service always was awful too - if you came at 10:59am (when the pizza was actually fresh), the pizza would be sitting there ready to be served, the employee would be standing there ready to serve...and she would tell everyone she cannot serve pizza until "Eleven o'clock, on the dot!" Even when the pizza was fresh, the toppings were always clumped in the middle of each slice. I think head office would be horrified at the condition of that franchise.
I've also been to one in Kingston where the staff didn't understand basic English, including words associated with pizza. Trying to order a pizza there was next to impossible.
On the bright side, I've always found the one at Hyde Park and Oxford to have always been good quality and good service. Fanshawe College has a good one too, although they do the topping-clumping-in-the-middle thing too.