By JIM THARPE
The Atlanta Journal-Constitution
Tuesday, February 10, 2009
Those snaking, hour-long security lines that for years have infuriated passengers at Hartsfield-Jackson International Airport might be a thing of the past.
A $26 million security checkpoint expansion, better staffing by the Transportation Security Administration and specially designated security lanes have all but eliminated waits of more than 20 minutes during the last three months.
Ten new security gates opened at Hartsfield-Jackson about three months back — there are now 32 — and the airport added so-called “black diamond” lanes to separate more experienced travelers from their less-traveled counterparts. The airport also opened Clear lanes that cost passengers about $128 a year and are intended primarily for business travelers.
It’s dramatically better,” said Vinings loan officer Kevin Jones. “I think they’ve got it down.”
Jones, who flies three or four times a month, said his waits now average about 10-20 minutes during the busiest travel times. And often, the wait is much less, he said.
Code:
Hartsfield-Jackson security lines exceeding 20 minutes:
2007 2008
Nov. 63 0
Dec. 64 3
2008 2009
Jan. 33 2