Posted Mar 18, 2024, 6:45 PM
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Join Date: Feb 2009
Location: Vancouver
Posts: 22,284
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First world problems? Presale buyer beware, I guess.
'Biggest selling point': Presale buyers disappointed with balcony heaters, ceilings at Burnaby towers
Concord Pacific said better performance, and not cost-cutting, prompted its choice of balcony heaters and ceiling finishings at Hillside East
Author of the article: Joanne Lee-Young
Published Mar 18, 2024
Presale condo buyers who clamoured to buy units at Concord Pacific’s Brentwood Hillside East development around six years ago when the market was buoyant have recently been able to inspect their finished units ahead of completing their contracts in the next few weeks.
And some are very unhappy with what they say was a key selling point: The outdoor heaters and ceiling materials used on the balconies.
“It was marketed as a high-end building with the idea of ‘convertible living,’ where you can walk out to that patio and it’s an extension of your living space,” said Maris Chow, who bought a presale contract for a one-bedroom unit in 2018.
She complained to the developer’s customer service team and was told, “Unfortunately, advertising and renditions with the actual product itself may be different.”.
That is the case with all presales, but Chow and other buyers feel this may be more than just a case of a vague sketch not looking quite the same in reality.
Front and centre on the website for Concord’s Brentwood Hillside East, there are photos and clear text about five specific features on the balconies, including a “sleek balcony soffit panel system” and “inset radiant ceiling heaters for all-season enjoyment.”
“It’s not a soffit ceiling. It’s concrete. And the heater is not recessed,” said Chow.....
https://vancouversun.com/business/re...alcony-heaters
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