• Video Link
Re: increased automation in offices is leading to increased layoffs as computerization takes over more of the document management workflow.
So is this what Great West Life and other companies mean when they claim office jobs are more automated so they don't need as many staff?
The video is fo inFORM Decisions' inFORM (for IBM i / AS/400 midrange comuter).
To compare, starting around 2006 our office automated Incoming Faxes (fax server) and had Mailroom scan in postal correspondence, then that was put into a document management system and everyone just sat at thir desks scrolling to find an open (not yet done) correspondence to work on. Now with this "advance" in technology via OCR, I can see the need for fewer people to "handle" correspondence in an office.