Originally Posted by SteelTown
Transit Passenger Information Technology at the MacNab Transit Terminal
The intention of this project is to install large screens, both inside the MacNab Transit Terminal building and in strategic positions along the platform, to provide transit passengers with transit schedule information to facilitate their transit travel planning decisions.
The HSR Technology Planning team is negotiating with their Transit Scheduling software provider to determine the feasibility of integrating the HSR real-time vehicle data information with the existing customer information software. This technology integration will permit the HSR to combine the technical solutions resulting in improved and timely messages to be displayed on the new screens so that transit customers will have the most up-to-date transit information available to them for their travelling decisions and status of the bus they wish to take.
Initially, the information displayed on the screens will be the various bus schedules for the routes utilizing and providing connections at the MacNab Transit Terminal. In subsequent phases of displaying transit information, further details will be provided as additional technology is implemented, i.e. vehicle’s anticipated arrival time and scheduled departure.
This type of transit customer service feature is currently in operation at Union Station for GO Bus and Trains, the VIVA Transit system in the Region of York, the MiWay Transit service in the City of Mississauga and ZUM Transit service in the City of Brampton. HSR staff have plans to complete their negotiations, prepare the Request for Proposal (RFP) for the software and hardware and implement these customer service facilities at the MacNab Transit Terminal by Q2, 2012.
The RFP is out...
The City is seeking a qualified firm to supply, install, test, and commission a turnkey Computer Aided Dispatch and Automatic Vehicle Location (CAD/AVL) System.
The City is carrying out this RFP under its responsibilities for asset management within the specialized transit service structure of the City of Hamilton, but implementation and operation of the proposed CAD/AVL System will, primarily, be carried out by Disabled and Aged Regional Transit System (DARTS).
DARTS expects to derive the following benefits from the CAD/AVL System:
- Improved vehicle utilization
- Elimination of paper schedules
- Reduction in manual data entry
- Real time tracking and monitoring of vehicles based on schedule
- Comprehensive reporting and auditing of schedule performance
- Provide text communication between dispatchers and drivers through a Mobile Data Terminal
- Enhance operations through Mobile Data Terminals, including data entry
- Interface to existing Trapeze Pass demand-response scheduling system
- Transfer schedules/manifests and provide updates to vehicles