Interesting bit from that Herald article:
Monthly passes are overwhelmingly the preferred alternative to cash fares. Only 12 per cent of bus and C-Train customers pay with coins (or, if they're stuck with no other option, dollar bills).
They don't seem to account for tickets in here, but still...
You'd think "overwhelmingly" would prompt CT for a bit more convenience. I've been asking for an annual pass for years now. Or hell, even have pass-dispensing machines at LRT stations as a start. It's amazing how quickly some retail sites sell out of passes.
What I'm really dreading is that they go completely stupid, and make pass holders obtain a ticket at a station. If everyone is using the same smartcard, how do ticket checkers know if you have a monthly pass or not? All depends on what type of system they go with, but from some other examples I've seen, I could easily see this. Nothing like inconveniencing the overwhelming majority of your customers just to try to attract a few more.