Liberals promise to waive fees if document renewal takes too long
TORONTO Ontario’s governing Liberals are promising to make it easier — and faster — to renew your driver’s licence or health card, The Canadian Press has learned.
If they win the Oct. 6 election, the Liberals plan to introduce a service guarantee to refund any provincial fees if people have to wait more than 20 minutes at a ServiceOntario outlet, sources said Thursday.
Under the proposal, the clock starts ticking when a person checks in at ServiceOntario. If that person isn’t called back to the counter within 20 minutes, all fees will be waived.
The guarantee would apply to any personal transactions at ServiceOntario, including applying for a birth certificate or changing an address.
It costs $74 to renew a licence plate sticker for a passenger vehicle in southern Ontario and $37 in northern Ontario, while fees for registering a newborn range from $25 to $35.
The Liberals also plan to allow families to change renewal dates for health cards and driver’s licences, usually each person’s birthday, so everyone in the family can renew their cards at the same time and “avoid multiple visits to ServiceOntario,” said one source.